Support

Known Issues

• Privacy Center – CCPA
• Performance Considerations for AndroidOS 5.1 and Below
• Contact Customer Support
• Update on Game Access
• Update your game (Computer)
• Crashing, Freezing, Game Won’t Open

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Settings

• Time Zone & Date Standards
• Contact Customer Support
• Forums
• Allowing Activity Tracking (iOS)

Performance & connection issues

• Restart the Game (Mobile)
• Connection Issues
• Crashing, Freezing, Game Won’t Open (Computer)
• Crashing, Freezing, Game Won’t Open
• Performance Considerations for AndroidOS 5.1 and Below
• Golden Screen Monument Restoration

PC

• Uninstalling (Computer)
• Update Video Card Driver (Computer)
• Run as Administrator (Computer)