If the answer to your question is unavailable in our help center, you can always get in touch with a customer support representative. Just submit a ticket from inside your game for the best possible support experience!
To do this:
- Open the game.
- Select the gear icon.
- Select the question (?) mark.
- Select Contact Us.
If you need to submit a ticket through the web form, you can always submit a request from a computer.
Make sure to include a description of the issue.
Please note that we reply to questions in the order that they were received. Response times can vary depending on how busy we are.
Thank you for understanding.